Agency Service Universe

Premium catalog / 369

Enterprise Systems

ERP, CMS, banking, finance, inventory and other operational platforms.

SYS-01service

Content Management System (CMS)

Customizable platform to centralize pages, media, approvals and multilingual publishing. The practical scope usually connects page builder / media library / roles and approvals into one delivery path.

Includes: Page builder / Media library

SYS-02service

Information Management System (IMS)

Customizable platform to capture, classify, search, govern and report operational information. The practical scope usually connects information registry / metadata taxonomy / advanced search into one delivery path.

Includes: Information registry / Metadata taxonomy

SYS-03service

Enterprise Resource Planning (ERP)

Customizable platform to connect finance, procurement, inventory, sales and operations. The practical scope usually connects general ledger / procurement / inventory into one delivery path.

Includes: General ledger / Procurement

SYS-04service

Customer Relationship Management (CRM)

Customizable platform to manage leads, pipelines, customer history and revenue forecasts. The practical scope usually connects lead capture / pipeline stages / customer 360 into one delivery path.

Includes: Lead capture / Pipeline stages

SYS-05service

Inventory and Warehouse Management System

Customizable platform to control stock, locations, movements and fulfillment in real time. The practical scope usually connects sku/barcode master / multi-warehouse stock / receiving into one delivery path.

Includes: SKU/barcode master / Multi-warehouse stock

SYS-06service

Financial Management and Accounting System

Customizable platform to manage accounting, budgets, cash, invoices, taxes and reporting. The practical scope usually connects chart of accounts / payables/receivables / cash and bank into one delivery path.

Includes: Chart of accounts / Payables/receivables

SYS-07service

Banking AI Analytics and Risk Platform

Customizable platform to combine governed data, risk models and explainable AI. The practical scope usually connects customer 360 / portfolio analytics / credit-risk monitoring into one delivery path.

Includes: Customer 360 / Portfolio analytics

SYS-08service

Core and Digital Banking Platform

Customizable platform to run accounts, deposits, transfers, cards and digital journeys. The practical scope usually connects customer onboarding / accounts and ledger / deposits into one delivery path.

Includes: Customer onboarding / Accounts and ledger

SYS-09service

Loan Origination and Credit Scoring System

Customizable platform to digitize applications, underwriting, approvals and disbursement. The practical scope usually connects digital application / kyc checklist / scoring rules into one delivery path.

Includes: Digital application / KYC checklist

SYS-10service

Payments, Billing and Subscription Management

Customizable platform to automate invoices, collections, subscriptions and revenue reporting. The practical scope usually connects tariff catalog / invoices / recurring subscriptions into one delivery path.

Includes: Tariff catalog / Invoices

SYS-11service

Human Resources Management System (HRMS/HCM)

Customizable platform to manage employee records, recruiting, performance and learning. The practical scope usually connects employee profiles / recruiting/ats / onboarding into one delivery path.

Includes: Employee profiles / Recruiting/ATS

SYS-12service

Payroll, Time and Attendance System

Customizable platform to calculate shifts, attendance, overtime, payroll and deductions. The practical scope usually connects shift scheduling / clock-in/out / timesheets into one delivery path.

Includes: Shift scheduling / Clock-in/out

SYS-13service

Learning Management System (LMS)

Customizable platform to deliver courses, assessments, certificates and learning analytics. The practical scope usually connects course builder / video/content library / quizzes into one delivery path.

Includes: Course builder / Video/content library

SYS-14service

School and University Management System (SIS)

Customizable platform to manage admissions, students, classes, grades and fees. The practical scope usually connects admissions / student profiles / timetable into one delivery path.

Includes: Admissions / Student profiles

SYS-15service

Hospital and Clinic Management System (HIS/EMR)

Customizable platform to coordinate appointments, patient records, billing and operations. The practical scope usually connects patient registration / appointments / electronic records into one delivery path.

Includes: Patient registration / Appointments

SYS-16service

Pharmacy Management System

Customizable platform to manage medicines, batches, prescriptions, pricing and expiry stock. The practical scope usually connects medicine catalog / batch/expiry tracking / prescription workflow into one delivery path.

Includes: Medicine catalog / Batch/expiry tracking

SYS-17service

Laboratory Information Management System (LIMS)

Customizable platform to track samples, tests, quality controls and results. The practical scope usually connects sample registration / barcode custody / test workflows into one delivery path.

Includes: Sample registration / Barcode custody

SYS-18service

Insurance Management and Claims Platform

Customizable platform to manage products, policies, premiums, claims and agents. The practical scope usually connects product configuration / quotes and underwriting / policy administration into one delivery path.

Includes: Product configuration / Quotes and underwriting

SYS-19service

Retail POS and Omnichannel Management

Customizable platform to unify checkout, prices, promotions, loyalty and stock. The practical scope usually connects pos checkout / product/price catalog / promotions into one delivery path.

Includes: POS checkout / Product/price catalog

SYS-20service

E-commerce Marketplace Platform

Customizable platform to sell products or services with sellers, checkout and fulfillment. The practical scope usually connects catalog and search / cart and checkout / seller onboarding into one delivery path.

Includes: Catalog and search / Cart and checkout

SYS-21service

Procurement and Supplier Management System

Customizable platform to control requisitions, tenders, contracts and supplier performance. The practical scope usually connects purchase requests / approval matrix / rfq/tender into one delivery path.

Includes: Purchase requests / Approval matrix

SYS-22service

Order Management System (OMS)

Customizable platform to orchestrate orders from capture through fulfillment and returns. The practical scope usually connects order capture / availability check / routing into one delivery path.

Includes: Order capture / Availability check

SYS-23service

Logistics, Fleet and Transport Management System

Customizable platform to plan routes, dispatch vehicles and control fleet costs. The practical scope usually connects fleet registry / driver management / route planning into one delivery path.

Includes: Fleet registry / Driver management

SYS-24service

Manufacturing MRP and MES Platform

Customizable platform to plan materials and execute production with traceability. The practical scope usually connects bill of materials / production planning / work orders into one delivery path.

Includes: Bill of materials / Production planning

SYS-25service

Project and Portfolio Management System

Customizable platform to plan projects, resources, budgets, risks and portfolios. The practical scope usually connects project plans / tasks/dependencies / resource capacity into one delivery path.

Includes: Project plans / Tasks/dependencies

SYS-26service

Document and Records Management System (DMS/EDMS)

Customizable platform to create, route, sign, archive and retrieve documents securely. The practical scope usually connects document repository / templates / version control into one delivery path.

Includes: Document repository / Templates

SYS-27service

Customer Support and Help Desk Platform

Customizable platform to manage tickets, SLAs, conversations and knowledge. The practical scope usually connects ticket inbox / omnichannel messaging / sla rules into one delivery path.

Includes: Ticket inbox / Omnichannel messaging

SYS-28service

Contact Center, Voicebot and Quality Platform

Customizable platform to coordinate calls, agents, voice automation and quality. The practical scope usually connects inbound/outbound routing / agent desktop / ivr into one delivery path.

Includes: Inbound/outbound routing / Agent desktop

SYS-29service

Marketing Automation and Customer Data Platform (CDP)

Customizable platform to unify customer data and automate measurable journeys. The practical scope usually connects customer profiles / segmentation / journey builder into one delivery path.

Includes: Customer profiles / Segmentation

SYS-30service

Sales Intelligence, CPQ and Proposal System

Customizable platform to configure solutions, price correctly and produce proposals. The practical scope usually connects product configuration / pricing rules / discount approvals into one delivery path.

Includes: Product configuration / Pricing rules

SYS-31service

Property and Real Estate Management System

Customizable platform to manage listings, units, tenants, leases and maintenance. The practical scope usually connects property/unit registry / listings and leads / lease lifecycle into one delivery path.

Includes: Property/unit registry / Listings and leads

SYS-32service

Hospitality, Hotel and Restaurant Management

Customizable platform to manage reservations, guests, POS, housekeeping and revenue. The practical scope usually connects reservation/pms / room/table inventory / front desk into one delivery path.

Includes: Reservation/PMS / Room/table inventory

SYS-33service

Construction Project Management System

Customizable platform to control plans, quantities, procurement, progress and costs. The practical scope usually connects project schedule / boq/estimates / procurement into one delivery path.

Includes: Project schedule / BOQ/estimates

SYS-34service

Agriculture and Farm Management System

Customizable platform to plan fields, inputs, labor, machinery and harvest. The practical scope usually connects field/crop registry / season planning / input inventory into one delivery path.

Includes: Field/crop registry / Season planning

SYS-35service

Energy and Utility Management Platform

Customizable platform to monitor consumption, assets, meters, billing and outages. The practical scope usually connects asset registry / smart-meter data / consumption dashboards into one delivery path.

Includes: Asset registry / Smart-meter data

SYS-36service

Government and E-Government Service Portal

Customizable platform to deliver secure citizen and business services transparently. The practical scope usually connects digital identity / service catalog / applications/forms into one delivery path.

Includes: Digital identity / Service catalog

SYS-37service

Governance, Risk and Compliance (GRC) System

Customizable platform to manage policies, controls, risks, incidents and audits. The practical scope usually connects policy library / risk register / control testing into one delivery path.

Includes: Policy library / Risk register

SYS-38service

Cybersecurity SOC and Incident Management Platform

Customizable platform to centralize alerts, investigations and response playbooks. The practical scope usually connects alert intake / case management / context enrichment into one delivery path.

Includes: Alert intake / Case management

SYS-39service

Business Intelligence and Data Warehouse Platform

Customizable platform to create trusted metrics, dashboards and governed datasets. The practical scope usually connects data ingestion / warehouse/lakehouse / data models into one delivery path.

Includes: Data ingestion / Warehouse/lakehouse

SYS-40service

AI Assistant and Enterprise Agent Platform

Customizable platform to build secure assistants that use knowledge and tools. The practical scope usually connects assistant builder / knowledge/rag layer / tool connectors into one delivery path.

Includes: Assistant builder / Knowledge/RAG layer

Service Universe

All services

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70 catalog entries

Complete service universe

Explore systems, applications, websites, AI, creative production, marketing, consulting and digital ecosystems.

A black-and-white operating map for choosing services by outcome, scope, media readiness and delivery risk.

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Each section is written as a practical article: what it covers, where the service begins, what the client should prepare, and which catalog entries deserve a deeper look.

0170

Software & App Development

Custom software, iOS, Android, web, SaaS, cloud, QA, security and engineering services. This section keeps the brief, scope, resources, media sources and pre-launch questions in one place.

Lead services

software-app-development
DEV-01Digital Product Strategy and DiscoveryTurn an idea or business problem into a validated product direction, prioritized roadmap and investment case.DEV-02Custom Software DevelopmentDesign and build software tailored to the client’s workflows, data, integrations and commercial model.DEV-03Software Architecture and Technical DesignDefine scalable system boundaries, data models, integration contracts, security controls and delivery standards.DEV-04MVP and Rapid Product DevelopmentLaunch the smallest credible product that tests value, usability and commercial demand.DEV-05Web Application DevelopmentBuild responsive browser-based products, dashboards, portals and operational tools.DEV-06SaaS Platform DevelopmentCreate subscription software with multi-tenancy, billing, roles, onboarding and product analytics.DEV-07Enterprise Application DevelopmentDeliver secure, governed and integration-heavy software for complex organizations.DEV-08Internal Operations SoftwareReplace spreadsheets and manual coordination with purpose-built internal workflows.DEV-09Customer and Client Portal DevelopmentGive customers secure self-service access to accounts, documents, status, payments and support.DEV-10Partner and Vendor Portal DevelopmentConnect external partners to onboarding, orders, documents, performance and collaboration workflows.DEV-11Native iOS and iPadOS App DevelopmentBuild polished apple-platform applications using native capabilities, performance and platform conventions.DEV-12Native Android App DevelopmentBuild reliable android applications for phones, tablets and specialized devices.DEV-13Flutter Cross-Platform App DevelopmentDeliver one coordinated mobile product across ios and android with a shared flutter codebase.DEV-14React Native App DevelopmentCreate cross-platform mobile applications with shared react skills and native integrations.DEV-15Progressive Web App DevelopmentDeliver installable, resilient and app-like browser experiences with offline and notification capabilities.DEV-16macOS Desktop App DevelopmentBuild native or optimized desktop tools for apple computers and professional workflows.DEV-17Windows Desktop App DevelopmentBuild secure and maintainable windows applications for business and specialist use.DEV-18Cross-Platform Desktop App DevelopmentDeliver coordinated desktop software for windows, macos and linux.DEV-19Apple Watch and watchOS App DevelopmentCreate glanceable wearable experiences, complications, notifications and health-aware workflows.DEV-20Wear OS App DevelopmentExtend android products to wearable devices with concise, context-aware interactions.DEV-21Smart TV and TV App DevelopmentBuild remote-friendly streaming, commerce, education or information experiences for television platforms.DEV-22Kiosk and Self-Service Application DevelopmentCreate durable public-facing applications for check-in, ordering, payments and information access.DEV-23Super App and Mini App DevelopmentCombine multiple services, payments, identity and partner modules in one governed platform.DEV-24Marketplace Platform DevelopmentConnect buyers and sellers with listings, transactions, trust, logistics and monetization.DEV-25E-Commerce Application DevelopmentCreate high-converting commerce experiences across web and mobile.DEV-26Fintech and Digital Wallet App DevelopmentBuild secure money movement, wallet, payment and personal-finance experiences.DEV-27Mobile and Digital Banking App DevelopmentDeliver regulated banking journeys for onboarding, accounts, transfers, cards and support.DEV-28Insurtech Application DevelopmentDigitize policy sales, servicing, claims, documents and risk interactions.DEV-29Healthcare and Telemedicine App DevelopmentCreate privacy-aware patient, clinician, appointment and remote-care experiences.DEV-30EdTech and Learning App DevelopmentBuild structured learning, assessment, cohort and content experiences.DEV-31Logistics and Fleet App DevelopmentCoordinate routes, drivers, vehicles, loads, proof of delivery and fleet performance.DEV-32Delivery and Courier App DevelopmentOrchestrate ordering, dispatch, live status, courier work and customer communication.DEV-33Booking and Reservation App DevelopmentManage availability, pricing, reservations, reminders, payments and cancellations.DEV-34Travel and Hospitality App DevelopmentCreate guest journeys from discovery and booking through stay, service and loyalty.DEV-35Real Estate and PropTech App DevelopmentSupport listings, search, tours, deals, tenant services and property operations.DEV-36Social Network and Community App DevelopmentBuild profiles, feeds, messaging, moderation, groups and creator/community mechanics.DEV-37Media and Streaming Platform DevelopmentDeliver content libraries, playback, subscriptions, recommendations and rights-aware distribution.DEV-38On-Demand Service App DevelopmentMatch demand and supply with scheduling, pricing, dispatch, payments and ratings.DEV-39Backend and API DevelopmentCreate reliable business logic, integrations and developer-facing contracts behind digital products.DEV-40Microservices Architecture and DevelopmentDecompose complex domains into independently deployable and observable services.DEV-41Cloud-Native Application DevelopmentBuild resilient applications designed for managed cloud infrastructure and elastic scale.DEV-42Database Architecture and DevelopmentDesign trustworthy transactional, analytical and search data stores.DEV-43Data Platform and ETL DevelopmentCollect, transform, govern and serve data for analytics, operations and ai.DEV-44Third-Party API and System IntegrationConnect products to external services with reliable contracts, monitoring and failure handling.DEV-45Payment Gateway and Billing IntegrationImplement payment acceptance, subscriptions, invoicing, refunds and reconciliation.DEV-46ERP, CRM, CMS and Business System IntegrationConnect core business platforms so data and workflows move consistently across the organization.DEV-47Legacy Software ModernizationReduce risk and cost by renewing architecture, interfaces, infrastructure and delivery practices.DEV-48Software Reengineering and RefactoringImprove maintainability, performance and testability without losing business behavior.DEV-49Data and Application MigrationMove systems and data with mapping, validation, rehearsal, cutover and rollback controls.DEV-50DevOps and Infrastructure AutomationStandardize environments, provisioning, secrets, deployments and operational controls.DEV-51CI/CD Pipeline EngineeringAutomate build, test, security checks and releases with repeatable quality gates.DEV-52Quality Assurance and Test AutomationEstablish risk-based testing across functional, integration and regression coverage.DEV-53Mobile App Testing and Device QAValidate mobile behavior across devices, operating systems, networks and store release paths.DEV-54Performance and Load EngineeringMeasure, optimize and protect systems under realistic and peak demand.DEV-55Application Security and Secure SDLCIntegrate threat modeling, secure coding, testing and remediation into software delivery.DEV-56Observability, Monitoring and Site Reliability EngineeringMake production systems measurable, diagnosable and reliable through telemetry and operational practice.DEV-57Accessibility EngineeringMake products usable with keyboards, assistive technology, zoom, reduced motion and diverse abilities.DEV-58UI/UX Product Design for SoftwareTurn complex workflows into clear, testable and implementation-ready product experiences.DEV-59Design System EngineeringCreate shared tokens, components, documentation and governance for consistent products.DEV-60Software Maintenance and Managed SupportOperate, maintain and improve software after launch under defined service levels.DEV-61Dedicated Product TeamProvide a stable cross-functional team responsible for continuous product outcomes.DEV-62Staff Augmentation and Engineering TalentAdd vetted specialists to the client’s delivery organization with clear roles and governance.DEV-63Low-Code and No-Code Application DevelopmentAccelerate suitable workflows using governed visual development platforms and integrations.DEV-64IoT and Connected Device SoftwareConnect devices, telemetry, control, alerts and business workflows securely.DEV-65AR, VR and Spatial Computing DevelopmentCreate immersive training, visualization, retail and collaborative experiences.DEV-66AI-Enabled Software and Copilot DevelopmentEmbed governed assistants, retrieval, generation and decision support into real workflows.DEV-67Blockchain and Web3 Product DevelopmentBuild auditable distributed products where decentralization has a justified business role.DEV-68Game and Interactive Experience DevelopmentCreate engaging real-time experiences for entertainment, learning, campaigns and simulation.DEV-69Embedded and Edge Software DevelopmentBuild reliable software close to hardware, sensors and constrained environments.DEV-70Browser Extension DevelopmentExtend browser workflows with secure, focused productivity and integration features.
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